Wren Kitchens Reviews

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Rating: 2.4/5 (507 votes cast)

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Wren Kitchens Contact Details:

Wren Kitchens Website: WrenKitchens.com

Wren Kitchens Ltd,

Ferry Road, Howden,
North Humberside,
DN14 7UW

General Enquiries: 0845 404 1000

About Wren Kitchens

Wren is Britain’s fastest growing kitchen company – one of Britain’s retail success stories, with a phenomenal record of growth and a roll out of new stores that has seen them become a market sector leader in a relatively short space of time.

Wren Kitchens supply fully assembled quality kitchen cabinets at flat pack prices. Fully built kitchen units mean considerably fewer boxes than flat pack kitchens and no missing parts, with each cabinet being built to order. It also speeds up the construction time of a kitchen project meaning your kitchen is completed quicker with less disruption in your home.

The name Wren Kitchens may be new, but the team who bring you Wren Kitchens have been leading the way in kitchen manufacturing in the UK and US for 35 years.

Wren Kitchen Stats

Market Position: Mid Market
Kitchen Unit Quality: good
Price Fitted: from £4000
Supply Only: yes

Designer Training: yes
Designer Qualifications: no
Designer Status: employed with bonuses
Commission rate: n/a

Wren Kitchens Reviews and Ratings

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Rating: 2.4/5 (507 votes cast)
Wren Kitchens Reviews, 2.4 out of 5 based on 507 ratings

70 User Reviews and Comments - Wren Kitchens Reviews

  1. DocZ says:

    I have recently bought bedroom furniture from Wren , their customer service is appalling and staffed by a team of 16 year olds. They have limited delivery slots so it took 2 months for my items to be delivered and they refused to take heavy furniture upstairs eventhough the instore advisor said they would. So now I am left with a giant dresser blocking my entrance hall. Nice products but their customer service is a joke.

    • Frances says:

      We bought a kitchen from Wren and from day one it’s been horrendous. When the kitchen did finally arrive we had faults, over a month later it still hasn’t been rectified. I have contacted their head office nearly every day and get told different stories. The Colchester branch are useless. There have been numerous calls to them, who say the same thing time again ( yes I will deal with it a d call you back today.
      I am at my wits end ad what to do.!!!

  2. Vicki culling says:

    Don’t do it! We bought our kitchen from Wren in January. They pride themselves on their service – free kitchen measuring with design which we had. Yet when the kitchen arrived we realised that the cupboards would finish in the middle of the window! I complained to the local store who said that despite the error being theirs that there is a clause that says that you should have the measurements checked by your kitchen fitter before its delivered. Even though they have measured it and designed it!! What’s the point then?!!! They asked us to contact head office to sort the matter out and we had to foot the bill for the alterations for their design mistake! I’m furious. We didn’t have an apology from the guy at Wren who made the error, they wouldn’t even deal with the problem and referred us to head office & even head office charged us for their mistake. I think it’s disgusting. I’ve since heard lots of other horror stories about Wren. We also had damaged doors which they did replace. We also had a dinning table ordered which again arrived damaged – it took 3 weeks for them to collect the table and after a week still no refund and on chasing them I now have to await a cheque. So you can see that I would NOT recommend Wren and advise that you buy elsewhere.

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